How We Work
A clear, step-by-step process from first contact to key handover.
Transparent from Start to Finish
We believe in a clear, structured process so you always know what to expect. Whether you're using our home finding service or a full relocation package, the steps below show how we work together.
Every client gets personal attention — no automated workflows, no chatbots. Just real people guiding you through your move.
Choose Your Service
The process below applies to our home finding service. For a full relocation, additional steps are included.
The Home Search Process
8 steps from first contact to your new front door
First Contact
Reach out via WhatsApp, phone, email, or our contact form. We respond within a few hours during business days.
- Tell us what you're looking for
- We ask initial questions about your situation
- No commitment — just a conversation
Intake & Profile
We conduct a detailed intake to understand your needs, preferences, and circumstances.
- Budget and income verification
- Preferred neighborhoods and property type
- Family size, pets, and special requirements
- Move-in timeline and contract preferences
Market Briefing
We set realistic expectations based on current market conditions and your profile.
- Overview of available stock in your range
- Average time to find a match
- Tips to strengthen your profile
- Documents to prepare
Active Search
Our team actively searches for matching properties across all major platforms and our own network.
- Daily monitoring of new listings
- Off-market opportunities through our network
- Pre-screening every option before presenting to you
- Quick sharing of suitable properties via WhatsApp
Viewings
We schedule and accompany you to viewings, providing professional assessment of each property.
- Coordinated scheduling with landlords
- Objective property condition assessment
- Neighborhood context and practical insights
- Post-viewing discussion and comparison
Negotiation
When you find the right home, we negotiate the best possible terms on your behalf.
- Rental price negotiation
- Contract duration and start date
- Furnishing and condition agreements
- Special clauses and conditions
Contract Review
We review every clause of the rental contract before you sign.
- Contract type (temporary vs. indefinite)
- Rent indexation and increase mechanisms
- Notice periods and termination rules
- Maintenance responsibilities and house rules
Handover & Keys
We guide you through the property handover to ensure everything is documented and in order.
- Property inspection with checklist
- Photo documentation of condition
- Meter readings and utility registration
- Deposit payment and key transfer
Ready to Get Started?
Send us a message and we'll walk you through the process personally.